Privacy Policy

Circuit Clinical® ("Circuit”) provides services and information via its various websites, which include but are not limited to https://www.circuitclinical.com and https://www.trialjourney.com (the "Sites"). This privacy policy ("Privacy Policy") summarizes how Circuit handles the information that you voluntarily provide when you use the Sites and that we may automatically collect when you visit the Sites ("Personal Information").

If you are accessing, using or browsing our Sites on behalf of an individual other than yourself, which may be either a natural person or an entity other than yourself you represent that you are authorized to engage in the activities that you conduct within the Site on behalf of that person or entity.

Our Sites are controlled and operated by Circuit from its offices within the United States. Accordingly, this Privacy Policy, and how Circuit handles the information that you voluntary provide when you use the Sites and information that we may automatically collect when you visit the Sites, is governed by United States federal and state laws, and not by the laws of any country, territory or jurisdiction other than the United States and its states. We make no representations that the Sites are appropriate or available for use outside of the United States. Access to the Sites from territories where its contents or purpose is illegal is prohibited. Those who choose to access the Sites are responsible for compliance with applicable local laws and regulations.

Your use of our Sites will be deemed conclusively to constitute your acceptance of and agreement to this Privacy Policy and all portions hereof.

Circuit reserves the right, at its sole discretion, to change this Privacy Policy at any time. If we decide to change the Privacy Policy, we will then post the changes in appropriate places on the Site so that you are aware of the changed Privacy Policy. Your continued use of the Site after the Effective Date for any such changes to the Privacy Policy will be deemed conclusively to constitute your acceptance of and agreement to the changed Privacy Policy; consequently, you should frequently review this Privacy Policy

What Personal Information does Circuit collect?

You can access and browse our Sites at any time without providing Personal Information that can be traced back to you.

To use some of its services and access certain areas of the Sites, you must provide Personal Information that can be traced back to you, such as your first name, last name, email address, phone number, street address, city, state, zip/postal code, race, ethnicity, age, date of birth, sex,  company name, medical conditions, medications, medical procedures,  open text inputs, name of the study sponsor, the protocol number of the study, the name of your clinical trial site, the name of your study visit,  your responses to survey questions or screening questions,, and any clinical studies you are or have participated in. We collect this Personal Information that you voluntarily provide through the use of on-line data entry, survey, and registration forms. Circuit gathers most of this Personal Information from you during the process of rating a research center on the Site and/or while determining   if you qualify for a study through an online screening assessment. Circuit may also occasionally ask you for Information at other times, including when you complete optional survey forms, fill out optional contact forms for additional information on particular products and services or use a particular service. Accordingly, you can determine to a large extent what Information you wish to submit on a voluntary basis to Circuit.

When you visit the Sites, Circuit may also automatically collect your information with Cookies, and similar technology Information about your use of the Site. This technology Information cannot be traced back to You. Cookies are small pieces of information that are stored by your web browser software on your computer's hard drive or temporarily in your computer's memory. Circuit also automatically collects the location of your computer on the Internet, known as your internet protocol address ("IP Address"), when you visit the Site.

Why does Circuit need Your Information?

Circuit regularly makes improvements to the Sites to provide its many users with a more personalized, relevant and intelligent service. The collection of Personal Information greatly assists Circuit in this improvement process by identifying the interests and needs of the many users to the Sites. Collection of Personal Information also assists Circuit by allowing it and its affiliates to advertise its products and/or services in a more efficient manner. Through the use of Cookies, information we automatically collect when you use our Sites, and on-line data entry, survey, product purchase and registration forms, Circuit may monitor, in aggregate and individual form, Personal Information. Although our primary goal in collecting Personal Information is to deliver a customized and personalized service to the users of the Sites, Circuit may also use personal Information to: (i) send users e-mail notification of new features or information available through the Site or that Circuit otherwise feels might be of interest to users of this Site; and (ii) allow Circuit and its third party advertisers and retailers, and their affiliates, offering goods or services that Circuit thinks might be of interest to users, to deliver relevant information and offers to users in any form. Circuit collects IP addresses to advertise to you in accordance with the foregoing, as well as for systems administration and troubleshooting purposes and to report aggregate information to our advertisers and others.

What should You know about Cookies?

We use cookies on this website to enhance your experience. Cookies are pieces of information that a web site can use to send to your computer's browser to store information. We use cookies to determine which of our pages are visited and how often. With the help of cookies, we want to make our website more user-friendly and give you a better experience when you return to our site. Cookies allow us, for example, to personalize your experience so you get helpful and valuable content when you're visiting us.

Cookies are also used to collect statistical data. In addition to using our own cookies, we work with partners in order to get access to even more features on the websites. They use the so-called third-party cookies which allow their functions to be used on our websites. This type of cookie does not recognize you personally but can recognize your computer when you visit our Site and other websites and ensures that you get the best possible experience. You can set your browser to notify you when a website uses cookies. This allows you to refuse the use of cookies or set your browser to erase cookies at the end of your visit.

On our websites, we also use cookies/advertising ID for marketing purposes. This allows us to show ads to visitors who are interested in our products through partners' websites, apps, and emails. The re-targeting technology uses your cookies or advertising ID to show ads based on the pages you have previously visited. To unsubscribe from this type of advertising, please follow the unsubscribe instructions in the email sent to you.

We may share data, such as technical identifiers derived from your registration information on our site with our trusted ad partners. This enables them to link your devices and provide you with a smooth experience across the different devices and environments you use.

You can learn more about Cookies at http://allaboutcookies.org/.  Although most web browsers are initially set up to accept Cookies, if you prefer, you may decline the placement of a Cookie on your hard drive by using the appropriate feature(s) of your web browser software (if available) to delete the Cookie. But you should understand that certain areas within this Site may not function properly if the web browser will not accept Cookies.

Does Circuit disclose Your Personal Information to third parties?

Circuit may share your Personal Information: (i) with third parties who have agreements with us, including marketers, advertisers and clinical study sites; (ii) if Circuit is required by law to do so, including laws outside your country of residence; (iii) in the event of a transfer of ownership of Circuit, merger or other similar transaction; or (iv) as otherwise set forth in this Privacy Policy. Note, however, that Circuit is not and cannot be responsible for the activities or privacy policies of any third party with whom your Personal Information is shared.

What does Circuit do to keep Your Personal Information Secure?

On our Sites and within Circuit, we seek to use appropriate administrative, technical and physical security measures to reasonably safeguard your Information under our control from unauthorized use, release or access. For example, Circuit grants access to any stored Information only to authorized personnel. Moreover, when you register on-line or accesses your account information through the Sites, Circuit offers you the ability to use a secure server. The secure server encrypts all information that you input before it is sent to Circuit.

Please be advised, however, that although Circuit has endeavored to create secure and reliable Sites for its users, the confidentiality and security of any communication or material transmitted to or from Circuit via our Sites or e-mail cannot be guaranteed to be 100% secure at any time. When disclosing any Information, you should remain mindful of the fact that it is potentially accessible to the public, and consequently, can be collected and used by others without your consent. Accordingly, you should consider carefully if you want to submit information that you would not want disclosed to the public and should recognize that your use of the Internet and this Site is solely at your risk. You, alone, are ultimately responsible for maintaining the secrecy for all your Information. Circuit has no responsibility or liability to anyone for the security of any of your Information transmitted via the Internet.

If you have any reason to believe that your interaction with Circuit through this Site is no longer secure, please immediately notify us of this problem as described in the "Further questions or comments?" section below.

What should You know about external web sites?

To the extent hyperlinks are utilized to access other, third party, websites, including links provided as automated search results, you should be aware that these third-party web sites are not controlled by Circuit and, therefore, are not subject to this Privacy Policy. You should review the applicable terms and policies of each linked site visited before providing any personally identifiable information. In those cases where Circuit has entered into agreements with third-parties, where useful items and other tools are made available to you, see the "What about information you enter into Third-Party Programs included in Circuit' Site?" section below.

Can You opt-out of Circuit' use and disclosure of Your Personal Information?

As described in the "Why does Circuit need your Information?" section above, the collection, use and disclosure of your Personal Information greatly assists Circuit in creating a more personalized, relevant and intelligent service for you. Without your Information, we could not deliver to you in the most beneficial way Circuit's content and services. As discussed above in the "What Personal Information does Circuit collect?" section, registration and provision of Information that can be traced back to you is voluntary. In other words, you must "opt-in" to our use and disclosure of your Information for the marketing and other purposes described in this Privacy Policy. If you opt-in to our use or sharing of your Information, you can later change your mind and opt-out. You may immediately opt-out from all future use and disclosure of your Personal Information for the marketing and other purposes described this Privacy Policy by requesting the removal of your Personal Information from Circuit’s database as described in the "Do You have the ability to access and correct your Personal Information?" section below.

Please note that if you opt-out as described above, Circuit will not be able to remove our Information from the databases of our affiliates or unaffiliated third parties with whom we have already shared your Information as of the date of your opt-out request. Please also note that if you do opt-out of receiving marketing-related messages from us, Circuit may still send administrative messages to you. You cannot opt-out from receiving administrative messages from Circuit.

Do You have the ability to access, change or remove Your Personal Information?

At any time, you may contact Circuit via e-mail to request: (i) a summary of any of our Personal Information retained by Circuit; (ii) a change to your Personal Information maintained by Circuit; or (iii) removal of our Personal Information from Circuit’s database. 

You should send your request to privacy@circuitclinical.com. In the event Circuit receives such a request, Circuit may require you to confirm or verify any change to your Personal Information.

What about information you enter into Third Party Programs included in Circuit' Site?

As an additional service to its users, Circuit has included in its Sites various programs and tools created and administered by third parties ("Third-Party Programs") whereby, as examples, you can receive useful items such as information concerning potential diseases/conditions, information about drug alternatives, and tools whereby you can maintain records relating to your condition. Your use of these Third-Party Programs is entirely optional and at your sole discretion. If you do choose to use them, then some or all of these Third-Party Programs may require that you provide additional identifying information that can be traced back to you. If You elect to use one or more of these Third-Party Programs, then any identifying information that you provide as part of the Third-Party Program, as well as your Registration Information, will be available to the third-party administering that Third-Party Program. By using any Third-Party Program, you acknowledge that any identifying information and Registration Information that you provide to the third-party does not constitute a violation of Circuit' Privacy Policy. Circuit will maintain the privacy of your identifying information in Circuit's possession in accordance with this Privacy Policy and applicable state and federal privacy laws. Circuit cannot guarantee that any third-party will maintain the privacy of your personally identifying information under any circumstance.

Contacting Us

If there are any questions regarding this Privacy Policy you may contact us using the information below.

Circuit Clinical
1 W. Seneca Street,
Buffalo, NY 14203
privacy@circuitclinical.com

Version Date: 3/29/23